Manage Costs ProactivelyPerformance plans for systems and informatics service plans
Find the perfect balance for your lab with Performance Plans for Systems and Informatics Service Plans. These plans offer customized support and enhanced functionality that will help manage your laboratory costs proactively. Our Performance Plans for Systems keep your lab at peak performance, allowing you to run the business securely and sustainably. Our Informatics Service Plans optimize your lab's operations with advanced workflow rules and configurations designed by our Informatics experts.
Choose a plan that meets your lab's needs to enjoy optimal , timely results, and efficient cost management.
Performance Plans for Systems
Siemens Healthineers Laboratory Services assists you throughout your entire solution lifecycle. Optimize your systems performance, empower your team, and better manage costs with our round-the-clock expertise to provide reliable and timely results.
Performance Plan
Preventive Maintenance
- Preventive maintenance
- Remote assistance
- Work-week phone support
Performance Plan
Standard
- Preventive maintenance
- Remote assistance
- Work-week phone support
- Proactive monitoring
- Software and hardware upgrades
- Other inclusions of parts and service hours
Performance Plan
Extended
- Preventive maintenance
- Remote assistance
- Work-week phone support
- Proactive monitoring
- Software and hardware upgrades
- Other inclusions of parts and service hours
- Extended service hours
Add-ons (optional)
Extended Training
Our education services help you boost your staff鈥檚 expertise through diverse education and training offers delivered by our experts.
Extended Validation
Our validation services support you in optimizing application capabilities and clinical efficiency.
Extended Applications Support
Take the performance and quality of your laboratory to the next level with our applications services, customized to meet your laboratory and accreditation needs.
Siemens Healthineers Academy Admin
Siemens Healthineers Academy Admin is a Siemens Healthineers Academy premium subscription, supporting your clinical institution鈥檚 performance growth with integrated workforce education management and administration features.
Informatics Service Plans
Informatics Service Plans allow your Atellica Diagnostics IT to be at the forefront of technology and innovation. Our Informatics Service Plans keep your laboratory workflow up and running. Elevate your experience with an enhanced level of service, supported by our highly skilled experts.
Care Plan
- Essential software updates and upgrades
- Expert support (remote and onsite)
Advanced Care Plan
- Essential software updates and upgrades
- Expert support (remote and onsite)
- Advanced features configuration
- Workflow rules to drive performance and efficiency
Add-ons (optional)
Fee-based Services
- Additional training and education
- Advanced configurations
- Hardware support
Contract Coverage
- Extension of service reaction time and service hours