How long will a third-party vendor keep you waiting?
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- Remote repairs – We make almost half of our repairs remotely – no need to wait on an engineer.
- Remote monitoring – With The Guardian ProgramTM, some facilities have reduced unplanned downtime as much as 70%.
- OEM expertise – Trust the company that knows your system best.
- Guaranteed response time – You choose the contract with the response time that works for you – starting at 2 hours – and we guarantee we’ll be there.
- First-time repairs – 6 in 10 of our repairs are completed on the first visit. We come prepared with parts and a plan.
- Rapid parts delivery – The right parts delivered the same day or next day.
