Technical Service TrainingOEM biomedical education designed to minimize downtime and proactively address maintenance needs
Equip your specialized team with the latest insights and skills to deliver unparalleled support and maintenance to your state-of-the-art imaging systems, empowering medical professionals to provide the highest standard of care for your patients.
Education & Training
Siemens Healthineers Technical Service Training
Located in Cary, NC, our Training and Development Center is the hub for imaging and laboratory diagnostic equipment training. With more than 1,000 courses available, we offer flexible formats designed to minimize disruption to your staff’s schedule:
Classroom training
Hands-on training
On-site training at your facility
Virtual, web-based training
Siemens Healthineers Technical Training programs bring together world-class equipment specialists and state-of-the-art facilities to deliver expert-developed instruction, giving biomedical and clinical engineers the knowledge they need directly from the OEM.
Key Benefits of OEM Technical Service Training
Biomedical and clinical engineering teams face mounting demands with limited resources. The right technical training can help tackle three challenges that shape day-to-day performance.
Regulatory Compliance
Siemens Healthineers technical training provides the necessary resources, tools, and expertise to navigate complex regulatory requirements.Â
Equipment Maintenance & Downtime
Implement proactive measures and identify potential issues before they escalate and cause significant equipment downtime.Â
Workforce Development & Retention
These programs enhance your staff's technical skills and knowledge, empowering them to efficiently maintain, troubleshoot, and repair medical imaging systems.Â
Features & Benefits
Technical Training, Tailored for Your Team's Needs
Give your engineers the right tools for the job with training programs that range from in-depth full-system training to more targeted preventative & corrective maintenance skills.
Full System Training
Our full system training program provides a comprehensive technical education experience, enabling clinical service engineers to diagnose, trouble shoot and complete repairs in a variety of maintenance conditions. This curriculum, comparable to the training of our own engineers, enables service engineers to:
- Expertly manage system maintenanceÂ
- Perform image quality optimizations
- Efficiently resolve technical issuesÂ
Our full system training curriculum covers more than keeping a system operational. It equips your engineers to identify and troubleshoot issues that impact image quality (such as image artifacts, dead pixels or MR spikes).Â
First Level Support Training
Our first level support program is structured into a streamlined training path consisting of preventive and corrective maintenance curriculum. This program is built to be more time and cost efficient while still equipping your engineers with the knowledge to perform maintenance and repairs in line with the manufacturer’s guidelines.
Courses are offered in one-week blocks and can be scheduled individually or combined, giving your department flexibility to provide staff with essential training on a manageable timeline.
Technical Service Training Eligibility
Support your in-house engineering team with the right level of service training for your organization's needs. Discover the training resources, documentation and diagnostic service keys available to your department based on your contract status.
Find the right technical training path for your team
For biomedical and clinical engineering departments, knowing how to invest in your staff's education isn’t always simple. Budgets are tight, personnel are limited, and sending team members away for training can strain already stretched resources. Yet, building technical expertise is critical to keeping equipment running, reducing downtime, and supporting long-term workforce growth.
This free eBook explores:
The differences between full system training and first-level support training
When each approach makes the most sense for your team
How to maximize your training investment for long-term impact
Download the guide to see how to balance constraints with education needs and make the smartest choice for your department.
