When system downtime is getting in the way of patient care, our Priority Response Service is here to help. Even without a service contract on the effected system, you can still access the expert support you need when you need it most.聽
How it works:
For a fee, Time & Material customers can request an OEM-trained service engineer on-site within 24 hours. It鈥檚 the level of response time typically reserved for full-service contract holders.
Why Priority Response?
Whether it鈥檚 a lack of expertise or a staffing shortage you can count on Priority Response Service to deliver the confidence and support for your urgent needs.
Reliable, expedited support for your Siemens Healthineers equipment needs
Predictable 24-hour response time to reduce downtime and support patient care
Flat-rate pricing for urgent support with no hidden fees and no surprises
Flexible support that fits your hospital鈥檚 unique needs
Limited-Time Offer: No Travel Fee
To make urgent support even more accessible, we鈥檙e waiving the standard travel fee for a limited time. Take advantage of this added benefit because when your team and your patients need support, every second counts.
