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Kinectus Remote ServiceAlways connected. Always advancing. Always ahead.

When it comes to your ultrasound system, uptime is what enables you to focus on your patients and diagnostic confidence. Every minute of unplanned downtime carries a cost. 


Kinectus Remote Service is our secure, cloud-based remote service platform designed to keep your ultrasound systems running at peak performance—without the need for on-site visits. 

Customer Services Ultrasound key visual

Benefits

Kinectus Remote Service accelerates the speed of resolution with the ability to conduct diagnostics and repairs remotely through a secure connection allowing more time to focus on what matters most — patient care. 

  • Remote support for quick resolution 
  • Support teams can analyze issues before speaking with you, expediting troubleshooting 
  • On-demand and automatic software updates 
  • Service experts can remotely fine-tune system settings in real-time
  • Reduces maintenance-related expenses 
  • Always on a secure connection 
  • Adheres to current security and compliance guidelines 
  • Only authorized experts can access the system 
  • Single-sign-on and multi-factor authentication are enabled 
  • Remote support for quick resolution 
  • Support teams can analyze issues before speaking with you, expediting troubleshooting 
  • On-demand and automatic software updates 

Evidence

Downloads